do I place an order?
can place an order in two ways. If you are ordering
a "popular" product, the ones on the bottom
of the Home page, you can click "Buy Now"
and the product will be added to your shopping cart.
Or, you can click the "Quick Buy" button on
the sidebar from anywhere on the website to access our
quick buy order sheet
Is there a way to
quickly place a large order?
Click the "Quick Buy" button from anywhere
on the website to access the quick buy order sheet,
where all our products are listed, and you may enter
the amount of each you want quickly and efficiently.
Upon hitting the "Buy Now" button on the quick
buy order sheet, the items you have selected and quantities
will be added to your shopping cart.
come products do not "stack" in the shopping
example, if you clicked "Buy Now" on a popluar
product, it might show up as "Cultivated Jumbo
Ginseng" in the shopping cart. Then, if you go
to the quick buy sheet and order the same product, your
cart may appear like this.
is due to the nature the cart is set up, and cannot
be changed, we suggest you delete one entry, and add
that quantity to your other entry. We are sorry for
How may I remove an item from
the shopping cart?
remove an item from the cart, simply type "0"
into the quantity field and click "Recalculate"
at the bottom of the cart.
The shopping cart does
not work for me, what can I do?
shopping cart uses "cookies," and you must
have them enabled to shop online at most websites. To
enable cookies, if you are using Internet Explorer 4.0+,
click on Tools > Internet Options > Security >
Click the "Custom Level" button >Scroll
down to "Cookies" and enable them. If you
use Netscape Navigator, Go to Edit > Preferences
> Advanced > And enable Cookies there. If you
have tried this and still cannot get the shopping cart
to work properly, please call 1-800-969-6472 to place
an order by telephone.
I don't feel safe about using
my credit card online, is there a phone number I can
call to place my order?
call 1-800-969-6472 to place an order by telephone.
How is my credit card
credit card information is processed in the most secure
way possible. After you submit your order, it is encrypted
and sent through an SSL server to Verisign, the leading
credit card authoring gateway on the internet, who verify
the credit card, and then to us, where we can process
I can't get to an
area of the site, what can I do?
parts of the site are down, please try again in a few
minutes, otherwise, if you are placing an order, you
can call 1-800-969-6472